Shipping policy

All Zerayel & Co gift boxes are carefully prepared and packed by hand to ensure the highest quality.

Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in shipment of your order, we will contact you via email.

 

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

United Kingdom orders typically arrive within 2–4 business days after dispatch.

Once your order has shipped, you will receive a tracking email with your delivery details.

If you have any questions about your order, please contact us at:

support@zerayelco.com

Estimated delivery times:

• United Kingdom: 2–5 business days

• Europe: 5–10 business days

• International: 7–14 business days

Delivery delays can occasionally occur.

Shipment Confirmation & Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).

 

Damages

Zerayel & Co is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about shipping, please contact us at:

Support@zerayelco.com